Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal data when you purchase or use our grabbers for the KVS (Kernel Video Sharing) platform. By using our website and services, you agree to the terms described below.

Information We Collect

  • Email address
  • First and last name
  • Payment confirmation details (e.g. transaction ID)
  • Technical data such as IP address, browser type, and usage statistics

How We Use Your Information

  • To deliver purchased grabbers and provide technical support
  • To process transactions and verify payments
  • To communicate important updates or support replies
  • To improve our tools and website functionality
  • To comply with legal obligations

Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience. You can disable cookies in your browser settings, but some features may not function correctly.

Data Sharing

We do not sell or trade your personal information. Your data may be shared only with trusted service providers (e.g. payment processors) or when required by law.

Security

We use commercially acceptable methods to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated date. Continued use of the service constitutes acceptance of the changes.

Refund and Return Policy

All sales are final. Since our products are digital and downloadable, they are considered used upon delivery and are non-refundable and non-exchangeable.

If you encounter technical issues with a grabber, please contact support for assistance.

Delivery of Digital Products

After successful payment, you will receive a download link by email or directly on the confirmation page.

If you do not receive the product, please contact us at requests@kvs-grabbers.com with your payment details.

Note: Our grabbers require a valid KVS (Kernel Video Sharing) license and server installation. We do not provide the KVS script or server — only the grabber modules.

Contact Us

If you have any questions or concerns, you can reach us at:

  • Email: requests@kvs-grabbers.com